If that demand letter is required to be sent to begin the foreclosure process in your State, that would violate TILA. You cannot send it until they are 120 days past due. And you need to ask that question of your legal counsel. This is not a compliance issue.
If this is outside of the foreclosure process, then not allowing them to stay within the 120 days past due period would not only be a UDAP, but likely violates any contractual agreements that exist. This too is a question for your legal counsel.
Otherwise, why don't you say, once you are at least one day late, you have to bring your account current for us to accept a payment.
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