Is there any regulatory issue for the bank to close a CD after a certain time frame because the customer promised to supply documents and didn't? For consumer, like Reg DD or Rreg d, etc?

So, you opened a certificate of deposit without all of your CIP information, I take it? That is going to depend on your depositor's agreement. Unlike a checking or savings account where a bank can reserve the right to close an account at any time, a Certificate of Deposit is a contract with an expiration date.

That's what it looks like. I had a feeling it could be an issue. But it won't be a regulation issue with Reg DD, Reg D, etc.?

Perhaps a UDAAP issue (or something else) if it is not in the agreement?

You might want to consult your attorney if not covered in your agreement. As Randy stated the certificate is a contract between the bank and the customer. If you cancel it for reasons outside the contract you are looking at a possible breach of contract.

and then make sure you also look at your account opening procedures for CDs and reiterate to branch staff what is required prior to opening so you don't see a repeat of this...