Thanks for the 411. I do remember seeing an internet bank that had a different name for its brick and mortar branches. The only way I knew the difference was by looking them up on the FDIC website. I wondered how they could do that. I thought it looked kinda fishy, so I wouldn't have put my money there. I imagine others would have thought the same, if they knew where to look. It seems like a hassle to me, but I'm an auditor. What do I know?
That being said, we are currently having a similar name problem. I work for a bank with a very common name. Another bank from another city has the same name as us, except for "& Trust" at the end. They opened a branch in town where we have a lot of customers, but no location. Our signage is different, but our customers and theirs are constantly getting us mixed up. We protested to our regulator, but they say there is nothing that they can do. It's a mess.