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#2590 - 06/26/01 05:32 PM GLBA-Privacy
bfoa Offline
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bfoa
Joined: May 2001
Posts: 8
Albuquerque, NM, USA
I have a question maybe you can answer, we are a non-sharing bank, however our marketing department wants to insert folders from one of our customers about there service in our statements. Does this violate the GLBA.?

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General Discussion
#2591 - 06/26/01 06:28 PM Re: GLBA-Privacy
Andy_Z Offline
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Andy_Z
Joined: Oct 2000
Posts: 27,553
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GLB will address your sharing of a customers information with others, not the stuffing of an ad in the customer's statement. You should have no privacy worries there so long as you don't tell the vendor who in particular these went to.

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Andy Zavoina
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#2592 - 06/26/01 06:39 PM Re: GLBA-Privacy
bfoa Offline
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bfoa
Joined: May 2001
Posts: 8
Albuquerque, NM, USA
thanks andy, however, couldn't this insert be concieved as yet another vendors way of solicition thru the statement. Is this an unsolicited solicitation?

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#2593 - 06/26/01 06:45 PM Re: GLBA-Privacy
La. Lady Offline
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La. Lady
Joined: May 2001
Posts: 1,873
I agree with Andy....GBL will look at the info that YOU share about YOUR customers with others.

By stuffing a vendor advertisement into an envelope, you are not giving out customer information.


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#2594 - 06/26/01 07:39 PM Re: GLBA-Privacy
Lucy Griffin Offline

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Lucy Griffin
Joined: Nov 2000
Posts: 1,544
It may be an unsolicited solicitation, but it is not what G-L-B prohibits. The law prohibits violating the customer's privacy by sharing information with the vendor. In this situation, you have put the shoe on the other foot by sharing information about the marketer's product with your customer. You are not releasing the customer's name or information about them.

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