Thread Options 
|
#279010 - 11/23/04 06:36 PM
AHHHHH!
|
10K Club
Joined: Dec 2002
Posts: 40,766
Turnpike Exit 10
|
AHHHHHHHHH! Thanks, I just needed to scream! Why do Business development people think that the rules do not apply to them???? Anyone???? AHHHHHH! 
_________________________
Get your facts first, then you can distort them as you please. - Mark Twain
|
|
Return to Top
|
|
|
|
#279011 - 11/23/04 06:45 PM
Re: AHHHHH!
|
Diamond Poster
Joined: Jun 2004
Posts: 1,975
Alderaan
|
I have that problem with Marketing  AAAHHHH
_________________________
Duct tape is like the force: It has a light side and a dark side and it holds the universe together.
|
|
Return to Top
|
|
|
|
|
#279012 - 11/23/04 06:53 PM
Re: AHHHHH!
|
Power Poster
Joined: Nov 2001
Posts: 6,719
PA
|
Quote:
AHHHHHHHHH!
Thanks, I just needed to scream!
Then why did you sigh?  
|
|
Return to Top
|
|
|
|
|
#279013 - 11/23/04 06:55 PM
Re: AHHHHH!
|
Anonymous
Unregistered
|
Quote:
Quote:
AHHHHHHHHH!
Thanks, I just needed to scream!
Then why did you sigh?
EEEEEEEKKKKKKKKKKK!!!!!!!
|
|
Return to Top
|
|
|
|
|
#279014 - 11/23/04 06:56 PM
Re: AHHHHH!
|
Anonymous
Unregistered
|
Quote:
Quote:
Quote:
AHHHHHHHHH!
Thanks, I just needed to scream!
Then why did you sigh?
EEEEEEEKKKKKKKKKKK!!!!!!!
wasn't there a cartoon cat named eeek? does anyone remember this?
|
|
Return to Top
|
|
|
|
|
#279016 - 11/23/04 07:16 PM
Re: AHHHHH!
|
Power Poster
Joined: Aug 2004
Posts: 3,300
back to my roots
|
I have that problem with management, staff, marketing, and sales...it is so disheartening some times!
_________________________
Somewhere, something incredible is waiting to be known. - Carl Sagan
|
|
Return to Top
|
|
|
|
#279017 - 11/23/04 07:25 PM
Re: AHHHHH!
|
100 Club
Joined: Jul 2004
Posts: 107
Buffalo, NY
|
I have the same problem with management, staff (mine & others) and even sometimes - can you believe this - customers!
|
|
Return to Top
|
|
|
|
|
#279018 - 11/23/04 07:27 PM
Re: AHHHHH!
|
Anonymous
Unregistered
|
here's one; i had a customer close out his account because i asked for his id for a transaction. he refused to give it to me but had to give it to me anyway to close the account. so for the 2 seconds it took to show me his id, he would have been here alot faster but instead he was stubborn and was here for 20 minutes. the printer took some time printing out the papers to close the account. 
|
|
Return to Top
|
|
|
|
|
#279019 - 11/23/04 07:38 PM
Re: AHHHHH!
|
Power Poster
Joined: Apr 2004
Posts: 8,990
Cincinnati, OH
|
Blind,
I was in line at lunchtime buying the new Harry Potter DVD at Best Buy, and the guy in front of me had an HD TV, a DVD player, and a stack of DVDs and when the cashier asked to see his ID with his credit card, he reluctantly gave it to him, but then asked to see the manager because he was offended that when making a HUGE purchase, the cashier asked to see ID. I don't get it, how can they not realize this is for THEIR PROTECTION!
|
|
Return to Top
|
|
|
|
|
#279020 - 11/23/04 07:38 PM
Re: AHHHHH!
|
100 Club
Joined: Nov 2004
Posts: 133
|
I totally understand. My problem is with calling officers selling a "service" we in operations CANNOT provide for some reason (usually something our systems cannot do).
_________________________
By your command.
|
|
Return to Top
|
|
|
|
|
#279021 - 11/23/04 07:41 PM
Re: AHHHHH!
|
Anonymous
Unregistered
|
Quote:
Blind,
I was in line at lunchtime buying the new Harry Potter DVD at Best Buy, and the guy in front of me had an HD TV, a DVD player, and a stack of DVDs and when the cashier asked to see his ID with his credit card, he reluctantly gave it to him, but then asked to see the manager because he was offended that when making a HUGE purchase, the cashier asked to see ID. I don't get it, how can they not realize this is for THEIR PROTECTION!
it drives me nuts!
i told the customer that it was for his protection, yada yada yada. i got the old, 'i've been banking here since you were born'. well, that is perfect reason to show me id since i just started here and never met you before.
i am glad that someone asks me for id.
he just didn't think that fraud could happen to him. he would be the first person in the bank screaming and cursing because fraud did happen to him.
|
|
Return to Top
|
|
|
|
|
#279022 - 11/23/04 07:49 PM
Re: AHHHHH!
|
100 Club
Joined: Nov 2004
Posts: 133
|
I ALWAYS thank people for asking for ID. I hope that, the more thanks you's received, the more people will ask for ID. It is safer for everyone and not a majr hassle. Especially when you know it is coming and get your ID out early. Just like filling in the check while in line not when you hear the final amount, getting yor cash ready at the food vendor at a sporting event, etc. Pet peave of mine. Sorry.  )
_________________________
By your command.
|
|
Return to Top
|
|
|
|
|
#279023 - 11/23/04 07:59 PM
Re: AHHHHH!
|
Power Poster
Joined: Jul 2002
Posts: 6,726
the sandy shore
|
I always have my ID available to show. Store clerks seem so apologetic when they have to get it, I feel bad for them - obviously they get a lot of disgruntled people who DON'T want to show it.
_________________________
I disbelieved what he was saying so hard, I probably created an alternate universe where it wasn't true.
|
|
Return to Top
|
|
|
|
|
#279024 - 11/23/04 08:07 PM
Re: AHHHHH!
|
10K Club
Joined: Sep 2002
Posts: 13,965
TN
|
We had a teller once that ID'd a customer through the drive thru. The customer got upset and finally the teller said 'Sir, do you know me?'. The customer replied that he didn't and she said 'Well, I don't know you either.' It worked.
_________________________
My Opinions Only
|
|
Return to Top
|
|
|
|
|
#279025 - 11/23/04 08:08 PM
Re: AHHHHH!
|
Anonymous
Unregistered
|
Quote:
We had a teller once that ID'd a customer through the drive thru. The customer got upset and finally the teller said 'Sir, do you know me?'. The customer replied that he didn't and she said 'Well, I don't know you either.' It worked.
i tried that with my above mentioned customer but to no avail. this guy just did not want to show his id. he finally did when we closed his account.
what a waste of everyone's time.
|
|
Return to Top
|
|
|
|
|
#279026 - 11/23/04 08:14 PM
Re: AHHHHH!
|
Platinum Poster
Joined: May 2004
Posts: 833
Michigan
|
I write "see ID" on the signature line of all my credit cards. I had a store refuse my card because it wasn't signed so I left my purchase at the cash register and walked out. The manager literally chased me into the parking lot begging me to come back - I told him I would never be back to his store or any other store in the chain - I have kept my word.
_________________________
If you approach life with pure logic you can avoid almost all of the fun.
|
|
Return to Top
|
|
|
|
|
#279031 - 11/23/04 09:15 PM
Re: AHHHHH!
|
100 Club
Joined: Nov 2004
Posts: 133
|
Quote:
I write "see ID" on the signature line of all my credit cards. I had a store refuse my card because it wasn't signed so I left my purchase at the cash register and walked out. The manager literally chased me into the parking lot begging me to come back - I told him I would never be back to his store or any other store in the chain - I have kept my word.
To my knowledge, as a former Merchant Services provider, this is against VISA regulations.
_________________________
By your command.
|
|
Return to Top
|
|
|
|
|
#279032 - 11/23/04 09:34 PM
Re: AHHHHH!
|
Diamond Poster
Joined: Sep 2004
Posts: 1,342
New England
|
Quote:
I write "see ID" on the signature line of all my credit cards. I had a store refuse my card because it wasn't signed so I left my purchase at the cash register and walked out. The manager literally chased me into the parking lot begging me to come back - I told him I would never be back to his store or any other store in the chain - I have kept my word.
I used to work in retail for years, and some people would have "see ID" written on the signature line on the back. They would always get mad and sigh when I asked to see their ID. I didn't get it - they're the ones who wrote it on the back!
|
|
Return to Top
|
|
|
|
|
#279033 - 11/23/04 11:08 PM
Re: AHHHHH!
|
100 Club
Joined: Jan 2004
Posts: 121
Rural Minnesota
|
I used to write "ask for photo ID" on the back of my credit cards. But, that didn't really accomplish much, since most of the cashiers were only pretending to compare my signature to the credit card anyway, and never noticed what the card said. It was really laughable when they pretended to oh so carefully compare the my signature to the back of the card (hint: my name is not "ask for photo ID"). And, when I pointed it out to them that they had not actually compared my signature to the card, they would only get mad and then ask for photo ID. Since this never really accomplished much, I have discontinued this practice.
_________________________
My opinions are definitely my own; who else would want them!
|
|
Return to Top
|
|
|
|
|
#279034 - 11/23/04 11:16 PM
Re: AHHHHH!
|
Power Poster
Joined: Nov 2004
Posts: 5,925
So Cal
|
I think "Sunrider" is correct. In your credit card agreement it usually says that your card is not valid unless signed. The "Ask for photo ID" is a good idea in theory, but you clearly found out that a chain is only as strong as its weakest link...
_________________________
I've just writed a wrong.
|
|
Return to Top
|
|
|
|
|
|
Previous Thread
Index