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#279214 - 11/23/04 10:08 PM SCRA, Account Fees and ATM Fees

I'm at a loss to explain this, but we're getting calls from military personnel claiming we can't charge foreign ATM fees or account servicing fees for their checking accounts. I take it from posts here that other banks are getting the same questions. Are you all telling military customers no when they ask? Just want to see what everyone's doing in regards to this.

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Lending to Servicemembers (SCRA, JWNDAA), War, Terrorism
#279215 - 11/24/04 12:12 AM Re: SCRA, Account Fees and ATM Fees
Don_Narup Offline

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Joined: Jul 2001
Posts: 3,708
Las Vegas Nevada
IMO you can charge your regular fees. If you are close to a military base the calls are coming from. Contact the base legal office and explain you are getting these calls and ask if they are telling people this. If they are, ask them where in the regulation this is so stated.

Maybe they are confusing the fee with a finance charge.
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#279216 - 11/24/04 01:58 PM Re: SCRA, Account Fees and ATM Fees
Andy_Z Offline
10K Club
Joined: Oct 2000
Posts: 27,468
On the Net
I honestly believe many myths start and snowball and some folks figure there is no harm in asking. These are not protected under any interpretation I know of.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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