Our customer has been depositing a check into her son's account(at another local bank) for a few years. Today she took the check over and was told that she could not get a receipt for the deposit because it was against the law to give the receipt to someone other than the customer.
Is this really a law? If so, can someone tell me where it is written?
If a family member brings in a deposit with a preprinted deposit slip we will give them a receipt and just black out the balance.
thanks in advance,
Katye

Not against the law to give a receipt to a non-customer for the deposit made, unless there is an account balance listed. Some banks interpret GLB/banking privacy to include not giving out any customer balance information. No different than when you call a bank to see if funds are available to clear a check; some will, and some won't give this information.

Is the account number printed on the receipt?

There are unknown facts here. It could well be that I walk into a bank and tell them I have a check here payable to my good friend Happygilmore. They acknowledge the account, take the deposit and refuse to give me the receipt because it had information I did not. The receipt should be sent to the customer.

Years ago sending loan deadbeats a small check was a way to find out where their bank account was as well as account info. Garnishments would soon follow if there were adequate funds. You can't do that any more for some of the same reasons.

Regardless of law or policy, it is certainly within their authority to make this call.

Thanks for all the responses.