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#33625 - 09/19/02 10:20 PM Visa Cash Advances Via ATM Machines
Tina A Sweet Offline
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Tina A Sweet
Joined: Aug 2001
Posts: 1,033
Marysville, Ca.
Ok, new area for me. When a customer is requesting a PIN number to access their Visa card for cash advances from an ATM machine, is it required to give a Reg E disclosure? If not, what needs to be provided for there reference to error resolutions?
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#33626 - 09/20/02 04:20 AM Re: Visa Cash Advances Via ATM Machines
PatT Offline
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PatT
Joined: Jun 2002
Posts: 49
Madison, WI
A cash advance at an ATM machine is a credit transaction, so it is not covered by Reg. E. For Reg. E to be involved, the consumer must be accessing an asset account.

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#33627 - 09/20/02 04:13 PM Re: Visa Cash Advances Via ATM Machines
Tina A Sweet Offline
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Tina A Sweet
Joined: Aug 2001
Posts: 1,033
Marysville, Ca.
Thanks Pat. So this is governed by Reg Z and Visa operating rules?
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#33628 - 09/20/02 06:02 PM Re: Visa Cash Advances Via ATM Machines
Andy_Z Offline
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Andy_Z
Joined: Oct 2000
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Yes, if it is accessing a credit line. If it also accesses a deposit account, "E" would also apply and claims for unauthorized get harder because it depends on where the funds came from as to which rules "Z" or "E" would apply. VISA's rules apply in any instance applicable.
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#33629 - 09/20/02 06:03 PM Re: Visa Cash Advances Via ATM Machines
Tina A Sweet Offline
Diamond Poster
Tina A Sweet
Joined: Aug 2001
Posts: 1,033
Marysville, Ca.
Thanks Andy, thats what I had assumed. I appreciate your assistance.

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Tina A Sweet-Williams
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