If the only way they'll get this is in e-form, you need to review E-Sign, which is referenced in §205.17 and §230.10 of Regs. E and DD. These are your two key regulations concerned with statement delivery. The issue is how you'll meet the E-Sign requirements if you don't have this in place yet. First and foremost in my mind is demonstrable consent. You may be able to establish a test system to accomplish this or opt to do it prior to implementation. But if you have nothing now to work with, it would be difficult to do.
One reason it may be doable now is if it is part of your internet banking program and if you use pull statements, it may be as easy as logging on. But again, I think you need to test email delivery, have a system in place for email address changes, etc.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell