In my bank, if there are missing/incorrect items when a loan is checked in, an exception is noted, and the senior lender gets an exception report. The loan officer is responsible for getting the document/making the correction. If at the end of 90 days the exception is still listed on the exception report, the loan officer does not get credit for the loan, and his/her incentive is affected. Hit 'em where it hurts...in the pocketbook.