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#379035 - 06/29/05 08:06 PM Exception Tracking Software
HRH Okie Banker Offline
Power Poster
Joined: Jan 2003
Posts: 3,070
I'd like to ask what software banks are using to track exceptions, expirations and loan policy violations?
Just working here until I get my letter from Hogwarts.

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Lending Compliance
#379036 - 06/29/05 08:11 PM Re: Exception Tracking Software
Dan Persfull Offline
10K Club
Dan Persfull
Joined: Aug 2002
Posts: 47,096
Bloomington, IN
Baker Hill's One Point is a good tracking software package. I'm sure there are others out there, but One Point is the one I used in a previous life. We currently track exceptions through our imaging software which is SmeadLink.
The opinions expressed are mine and they are not to be taken as legal advice.

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#379037 - 06/30/05 01:50 PM Re: Exception Tracking Software
renniks Offline
Diamond Poster
Joined: Sep 2003
Posts: 2,162
New England
Baker Hill is also what I used in a previous job. It is really pretty good, but you do need a systems administrator to set up and maintain the system.

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#379038 - 06/30/05 08:23 PM Re: Exception Tracking Software
Banker Sue Offline
100 Club
Joined: May 2004
Posts: 149
We are currently using Account Folio.

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#379039 - 07/07/05 07:44 PM Re: Exception Tracking Software
Jan94 Offline
Platinum Poster
Joined: Mar 2001
Posts: 828
We also use separate software and wondered how anyone handles compliance exceptions that cannot be cleared? Example: our system tracks for the rescission notice, if it is not in the file an exception is created. We do not (for one reason or another) have our lenders go back and obtain a rescission. (Hopefully it was just in their file and they forgot to send it.) How do any of you track these? Do they just stay on the report or at what point are they removed?

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#379040 - 07/07/05 09:57 PM Re: Exception Tracking Software
Cowboys Fan Offline
Power Poster
Joined: Dec 2002
Posts: 4,605
On our system, we've assigned a status code for exceptions that cannot be cleared. This way they are documented and we can pull reports on them but we can exclude this code from regular exception reports.

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#379041 - 07/12/05 12:15 AM Re: Exception Tracking Software

We have designed an access database to track expirations and misc items for follow up (i.e. docs sent out for signature or mortgages out for recording, etc). We have created codes for loan policy exceptions and track those on our mainframe system, however we have no real way to track those non-cleared exceptions.

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#379042 - 07/12/05 02:45 AM Re: Exception Tracking Software
Andy_Z Offline
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Joined: Oct 2000
Posts: 27,609
On the Net
If you have an expiration date for the not cleared items you should be able to produce a report of expired dates. Further, the specific codes may help as well, X for tax statement, Y for insurance, etc. So you could access all loans with code X <today's date.
My opinions are not necessarily my employers.
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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