Besides - if you find the magic number that:
a) Covers your costs for monitoring and makes the account profitable, and
b) Is acceptable to the customer
Why would you want to share that knowledge with your competitors?
Compliance practices and techniques are one thing to share. Market strategy is something else entirely.
The analogy that I draw is this:
Compliance Officers are like battlefield medics. You give aid to any wounded person on the battlefield regardless if that person is friend or foe. Likewise, if you see a medic from "the other side" and that medic is in need of bandages, you provide what you can spare. Likewise, if you are in need of something, the other medic will assist. That is why we all congregate on these threads and brainstorm solutions.
Marketing strategy, pricing, customer relationships, etc., are like the soldiers in the battlefield. There is no collaboration with the "enemy."
_________________________
CRCM,CAMS
Regulations are a poor substitute for ethics.
Just sayin'