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#408503 - 08/15/05 03:47 PM Branch Cut off times
Anonymous
Unregistered

Do we have to post cut off times at the branch? It is in our funds availability disclosure provided at account opening.

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General Discussion
#408504 - 08/15/05 09:33 PM Re: Branch Cut off times
buggs Offline
Power Poster
Joined: May 2005
Posts: 8,487
You should talk to your bank's compliance officer about this.

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#408505 - 08/16/05 02:47 PM Re: Branch Cut off times
Midwest Banker Offline
Gold Star
Joined: Nov 2004
Posts: 349
Cheeseland
Is there a reason why you wouldn't want it displayed? You know as well as I do that customers neither look at nor remember what was given to them (I opened my account over 15 years ago and cannot be expected to remember this). Why not have it posted so they know what to expect?

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#408506 - 08/16/05 04:53 PM Re: Branch Cut off times
blvsinangels Offline
Gold Star
Joined: Aug 2003
Posts: 372
You should have it posted at your teller line and your drive in. This is a compliance issue as well as a customer service issue.

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