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#428683 - 09/24/05 02:54 PM
Wow...you've gotta be kidding.
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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Ok...so there I was with my wife on our 4 year ann. dinner. Her favorite restaurant is the place called the Japanese Steak House. It's one of those places that are very nice and serve excellent food at high dollar. But that's not why it's expensive. It's expensive because they put on a show for you. The chef cooks everything right in front of you and does tricks for you and the other guests at the table. It's usually REALLY fun, not to mention the food is always great. Then there is a waiter that takes care of anything else you might need like drink refills, sushi, forks, clearing plates and bowles...etc. Well like I was saying I took my wife there and the service was absolutly horrible. I mean just awful. We were there for an hour and a half and I needed a refil for about an hour of it. He was never there but would walk by plenty but let me tell ya, he was hovering over when it was time to pay the bill. Then there was the chef. He was supposed to be the funnest part of the whole experience. Well he wasn't. I don't know if he had just found out some bad news or what but he said about 10 words total the entire time. Didn't do any tricks or anything. I take that back...he tried one trick, screwed it up and then gave up. So we finally got our ticket. I paid and we were on our way. As we were walking to our car IN THE PARKING LOT the waiter came out IN THE PARKING LOT and asked me if I had forgotten anything on the table. I felt my pockets and said "no, I don't think so." He then asked me again if I had "forgotten anything on the table". I checked my pockets again and said "no". He then said "no, you forgot to leave a tip on the table." I thought surly I heard wrong so I asked him to repeat himself and again he said "you forgot to leave a tip on the table." I had never been more insulted. I looked at him and said "NO I DID NOT!" turned around and walked off. Can you believe the nerve of some people. I am all about tipping if some one does a good job, hell even if they do a decent job. But this was horrible service. What do you guys think?
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It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#428684 - 09/24/05 02:57 PM
Re: Wow...you've gotta be kidding.
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Platinum Poster
Joined: Jul 2005
Posts: 729
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Uh, I am more inclined to tip just because. I always give more if they are great service.
That was pretty ballsy of him to come out to the parking lot for money.
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"Your Best Is An Idiot!"- Bender
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#428685 - 09/24/05 03:03 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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I know. I was pretty mad but I think he could have 'taken' me.
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It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#428686 - 09/24/05 03:08 PM
Re: Wow...you've gotta be kidding.
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Diamond Poster
Joined: Jun 2005
Posts: 1,343
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I don't leave a tip if it is horrible service. I used to be a waitress, so I usually tip well, but it has to be earned. A tip should not be automatic. That's why they call it a tip.
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CRCM
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#428687 - 09/24/05 03:11 PM
Re: Wow...you've gotta be kidding.
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Anonymous
Unregistered
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Wow, that is REALLY nervy! I probably would have countered with something like, "what makes you deserving of a tip?" or something like that.
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#428690 - 09/24/05 05:52 PM
Re: Wow...you've gotta be kidding.
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Diamond Poster
Joined: Feb 2001
Posts: 2,245
US of A
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A a matter of policy, I always leave a tip. But I leave a small tip if the service was particularly bad. Don't forget that others also share the server's tip, such as the bussboys, etc. I don't think they should have to suffer because their server is a jerk. That's why I always leave something.
By the way, it goes both ways. My daughter is a server and if you've never waited tables, you can't understand the way some customers (and store managers) jerk servers around.
Also, I try to make sure I differentiate between bad service and a bad kitchen. Servers should not be penalized just because the cook messes up the dish.
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"If you want to tell people the truth, make them laugh, otherwise they'll kill you." ~ Oscar Wilde
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#428692 - 09/26/05 01:29 PM
Re: Wow...you've gotta be kidding.
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Anonymous
Unregistered
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I generally have for levels of tipping:
Excellent service, no problems, cheerful waitstaff = 20%+
Average restaurant service = 15%
Below average , slow with refills, weak waitstaff = 10%
poor service, problems with orders, indifferent or surly waitstaff (Geno's and Pat's Steaks excepted of course) = <10% to 0
I've worked in the Customer service industry most of my life - I definitely will not stand for lackluster service. If I need to ask repeatedly for drinks, you're already hovering at the 10-12% level.
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#428693 - 09/26/05 02:06 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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See I understand that the waiter and the chef split the tip. But the chef was awesome two. I mean c'mon you're not paying 25 buck for a piece of checken and some rice. You're paying for the show. I'm not complaining about the price. I understood before I went their that this was what I was going to be paying. But to pay 57.00 for japanese food is rediculous. You pay for the show and excellent service. Neither were their. I am very frugal when it comes to tipping. My wife hates that about me but I just feel that if you choose to work in that profession then you are completely aware that tips are based on performance not food. If it is awful food but excellent service...I will tip and tip well. But it doesn't matter how good the food is, if the service is as awful as that was I will not tip. And then to come out in the the parking lot and ask for it. Wow. That's something.
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It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#428694 - 09/26/05 02:18 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Jul 2002
Posts: 6,726
the sandy shore
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I wouldn't have left a tip either and after the follow-out to the parking lot I would have been phoning the manager. That's inexcusable.
We took the Junebug to a similar restaurant a couple of weeks ago - she LOVED it and they were so sweet to her. And our service was impeccable as well. She calls the chefs "firemen" now, because of the flaming onion.
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I disbelieved what he was saying so hard, I probably created an alternate universe where it wasn't true.
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#428696 - 09/26/05 07:30 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Feb 2005
Posts: 5,349
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Good for you Spivol. I feel obligated to tip, so I do. But at very least, the waiter should have felt obligated to provide service.
Although I mentioned I pay no matter what. You are hiring your waiter/waitress to help you obtain your dining experience. IMHO this guy did not.
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If your tagline references disclaimers regarding the nature of political posts, then you should just hit notify.
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#428697 - 09/26/05 08:02 PM
Re: Wow...you've gotta be kidding.
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10K Club
Joined: Jul 2002
Posts: 13,994
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See, this is the reason I don’t eat anywhere that doesn’t have a drive thru.
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#428699 - 09/26/05 08:49 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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NO...this one is in Joplin Mo. It's on Rangline.
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It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#428700 - 09/26/05 09:16 PM
Re: Wow...you've gotta be kidding.
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Anonymous
Unregistered
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Quote:
Hey Spivol, is that the Japanese Steakhouse on May and 122nd?
Yum Shoguns! Good food
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#428701 - 09/26/05 10:01 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Aug 2002
Posts: 7,353
Anchorage Alaska
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It takes very rare, and very terrible service for me to not leave a tip, but it has happened. If that is the case though, I NEVER leave without discussing the service issues with the manager. The last time I can think of was in Florida and after terrible service (if that's what you called her wandering past the table with her eyes in the air, sending a bus person to take the order, etc.) she and another waitress came up to the table, not to ask about desert or to take our plates off the table, but to ask me where I'd had my "boobs done" Mind you, I don't know these girls, and I've not had anything "done" AND if I had them done in the dining room of the restaurant it was still none of their business! But they apparently thought it was a complimentary question. The table behind us laughed akwardly (they were not quiet about the question). I was PEEVED and when Dawnie gets peeved, her red hair catches on fire We did slip the busboy a tip, because he tried. But we didn't pay the idiot a dime, AND we didn't pay for dinner. If you aren't going to leave a tip, be sure to leave a visible notice to the waitstaff that you know about tipping and didn't forget by leaving them a penny. One penny, nothing more. We in the service business ALWAYS knew what that meant.
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Dawn Coursey VP/CRA Queen
CRA Rating is in...Oh who cares...I'm home with the baby.
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#428702 - 09/27/05 04:26 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Oct 2001
Posts: 5,564
Clintonville, WI, USA
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The only thing I would have added was, when you said you did not forget to leave a tip, I would have said I didn't tip you because your service was terrible. Sometimes it has to be spelled out.
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Member of the National Sarcasm Society - like we need your support!
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#428703 - 09/27/05 05:34 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Sep 2004
Posts: 3,030
somewhere out there
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In my opinion, people choose to take those positions and they know what they pay (which is crap), so they should have to work to get the tip or find another job.
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it ain't over til it's over...
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#428704 - 09/27/05 05:42 PM
Re: Wow...you've gotta be kidding.
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Anonymous
Unregistered
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Quote:
See, this is the reason I don’t eat anywhere that doesn’t have a drive thru.
You got it Mr. Peepers.
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#428706 - 09/27/05 06:17 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Feb 2005
Posts: 5,994
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Love that movie.
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If electricity comes from electrons, does morality come from morons?
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#428707 - 09/27/05 06:41 PM
Re: Wow...you've gotta be kidding.
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Power Poster
Joined: Jul 2005
Posts: 7,598
~*TEXAS*~
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well sometimes waiters and waitreses just have bad days, just like everyone else that works, When I waitressed I spilled hot coffee on someone and a lot of other things, I do believe you work for your tips, but sometimes it is just a bad day, i would go in the bathroom and kitchen somtimes and cry because people would be upset at me. And i also agree that you should not blame the servers for kitchens errors I don't know how many times i would yell at the cooks and ask them is they could read.But everyone makes mistakes, but walking outside to ask for a tip thats a no no. Sometimes when i'm out with my bf and i'm not happy with the service the drinks need refills, etc. i will do a thumbs up then down and say tip meter is going down. I really appreciate it when the servers actually listen, and they take their time with you as if you are their only customers, even whenm they are busy, thats when you know you have a good server.
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"When you want some thing, all the universe conspires in helping you to achieve it" Paulo Coelho
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