Dawnie - we use Laser Pro too and I totally understand what you mean. We waited TWO YEARS for them to revise the NM DMV form. Maybe we should form a BOL user's group!?
But, etm, they do have a good package. I've used their SBA module and Participation module too. They also have interfaces with most major core platforms that allow you to upload loans, which is great. Also use their e-mailing option for e-mailing loan documents to out of town borrowers and title companies (with borrower permission, of course).
Hello, triple a? I got locked out of my mind...