I am constantly battling with commercial lenders to document the loan purpose and collateral so I can tell if its HMDA-reportable. I have been trying to banish the word "commercial" from their vocabulary, because commercial lenders assume that if a commercial lender makes the loan, it must be a commercial purpose and commercial property.
I ask them to describe , in five words or less, purpose (new roof for aparment building, refi gas station, purchase medical office, etc.) and collateral (residential rental home, dry cleaners, etc.)
It is amazing how such smart people need constant reminders.
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My comments and opinions are my own, not my employer's.