Skip to content
Thread Options
#454653 - 11/08/05 10:17 PM Surprise Teller Cash Counts
LittleBit Offline
New Poster
Joined: Nov 2005
Posts: 6
How often do your tellers get counted?
Surprise Cash Counts
single choice (64 Total Votes:)
Once a month - 35 (55%)
Quarterly - 29 (45%)
Voting on this poll ends: 11/18/05 11:00 PM

Return to Top
#454654 - 11/08/05 11:07 PM Re: Surprise Teller Cash Counts
Dip Offline
Power Poster
Joined: Mar 2005
Posts: 6,298
San Diego, CA
once a month at washington mutual, once a month at current bank
Dabbling in banking, law, accounting...the life of a trustee.

Return to Top
#454655 - 11/09/05 01:56 PM Re: Surprise Teller Cash Counts
davidm Offline
100 Club
Joined: Mar 2003
Posts: 119
3 times a year

Return to Top
#454656 - 11/10/05 08:28 PM Re: Surprise Teller Cash Counts
Dance129 Offline
Joined: Sep 2005
Posts: 80
Twice a year, and they are picked at random

Return to Top
#454657 - 11/14/05 03:59 PM Re: Surprise Teller Cash Counts
QCL Offline
Power Poster
Joined: May 2002
Posts: 6,259
Once every 3-4 weeks.

Return to Top
#454658 - 11/14/05 04:28 PM Re: Surprise Teller Cash Counts
Don_Narup Offline

Power Poster
Joined: Jul 2001
Posts: 3,708
Las Vegas Nevada
If you don't do it once a month why bother. Its to prevent Tellers from stealing from you, and certifying "Cash" is correct. Once every 3 months or twice a year is shuting the barn door after the horse is out.

I have yet to see a theft by a teller other than a person who was thought to be totally honest. So just because it hasn't happened is no reason to slack off on the audit. Its to primarily "PREVENT" and verify accurate financial reporting and not necessarily to detect.
Compliance Analysis and Research - Software for your CRA/HMDA analysis needs

Return to Top
#454659 - 11/14/05 07:11 PM Re: Surprise Teller Cash Counts

Surprise counts once a month by Branch Manager or Supervisor. Annualy by Audit Department on a surprise basis.

Return to Top
#454660 - 11/14/05 10:46 PM Re: Surprise Teller Cash Counts


Are you saying that monthly surprise cash counts prevent teller theft because the tellers will be less likely to steal if they know they will be surprised with a cash count approximately monthly?

Or are you saying that teller thefts will be prevented from getting too large by catching a teller who steals a little at a time before all those little thefts add up to a larger figure?

Or are you saying something else?

Return to Top
#454661 - 11/15/05 01:49 PM Re: Surprise Teller Cash Counts
Neytiri Offline
Platinum Poster
Joined: Jul 2002
Posts: 645
Our outside audit consultants feel this is a low risk area. So what if someone takes $100? They get fired and the bank is out $100. (And usually they try to force balance and don't know how and it ends up showing up immediately.) Audit should concentrate on the high $, high risk areas such as wire transfer, securities, loans. Fraud in these areas could really negatively impact the bank. Of course, if you have a shop with a lot of personnel you can afford to count cash more often but most smaller banks have only one or two in the audit department.

We audit once per year; operations audits once per quarter.
Our cash vaults are counted daily under dual control by operations as the potential loss is higher in vaults than in teller windows.

Return to Top
#454662 - 11/15/05 03:01 PM Re: Surprise Teller Cash Counts
RR Jen Offline
Power Poster
RR Jen
Joined: May 2003
Posts: 3,759
Running and riding everywhere ...
I do not count teller cash, but twice a month the branch manager and head teller do surprise teller drawer audits. This process did catch one instance of petty theft this year. I review their audit logs, to make sure they are performing the surprise cash counts.
I don't need any more negativity in my positive and helpful people or I will kick you in the shins!!!

Return to Top

Moderator:  Andy_Z