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#454653 - 11/08/05 10:17 PM Surprise Teller Cash Counts
LittleBit Offline
New Poster
Joined: Nov 2005
Posts: 6
TN
How often do your tellers get counted?
Surprise Cash Counts
single choice (64 Total Votes:)
Once a month - 35 (55%)
Quarterly - 29 (45%)
Voting on this poll ends: 11/18/05 11:00 PM

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Audit
#454654 - 11/08/05 11:07 PM Re: Surprise Teller Cash Counts
Dip Offline
Power Poster
Dip
Joined: Mar 2005
Posts: 6,298
San Diego, CA
once a month at washington mutual, once a month at current bank
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#454655 - 11/09/05 01:56 PM Re: Surprise Teller Cash Counts
davidm Offline
100 Club
davidm
Joined: Mar 2003
Posts: 119
Texas
3 times a year

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#454656 - 11/10/05 08:28 PM Re: Surprise Teller Cash Counts
Dance129 Offline
Member
Dance129
Joined: Sep 2005
Posts: 80
Twice a year, and they are picked at random

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#454657 - 11/14/05 03:59 PM Re: Surprise Teller Cash Counts
QCL Offline
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QCL
Joined: May 2002
Posts: 6,259
NW IL
Once every 3-4 weeks.

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#454658 - 11/14/05 04:28 PM Re: Surprise Teller Cash Counts
Don_Narup Offline

Power Poster
Joined: Jul 2001
Posts: 3,708
Las Vegas Nevada
If you don't do it once a month why bother. Its to prevent Tellers from stealing from you, and certifying "Cash" is correct. Once every 3 months or twice a year is shuting the barn door after the horse is out.

I have yet to see a theft by a teller other than a person who was thought to be totally honest. So just because it hasn't happened is no reason to slack off on the audit. Its to primarily "PREVENT" and verify accurate financial reporting and not necessarily to detect.
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#454659 - 11/14/05 07:11 PM Re: Surprise Teller Cash Counts
Anonymous
Unregistered

Surprise counts once a month by Branch Manager or Supervisor. Annualy by Audit Department on a surprise basis.

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#454660 - 11/14/05 10:46 PM Re: Surprise Teller Cash Counts
Anonymous
Unregistered

Don,

Are you saying that monthly surprise cash counts prevent teller theft because the tellers will be less likely to steal if they know they will be surprised with a cash count approximately monthly?

Or are you saying that teller thefts will be prevented from getting too large by catching a teller who steals a little at a time before all those little thefts add up to a larger figure?

Or are you saying something else?

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#454661 - 11/15/05 01:49 PM Re: Surprise Teller Cash Counts
Neytiri Offline
Platinum Poster
Neytiri
Joined: Jul 2002
Posts: 645
Pandora
Our outside audit consultants feel this is a low risk area. So what if someone takes $100? They get fired and the bank is out $100. (And usually they try to force balance and don't know how and it ends up showing up immediately.) Audit should concentrate on the high $, high risk areas such as wire transfer, securities, loans. Fraud in these areas could really negatively impact the bank. Of course, if you have a shop with a lot of personnel you can afford to count cash more often but most smaller banks have only one or two in the audit department.

We audit once per year; operations audits once per quarter.
Our cash vaults are counted daily under dual control by operations as the potential loss is higher in vaults than in teller windows.

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#454662 - 11/15/05 03:01 PM Re: Surprise Teller Cash Counts
RR Jen Offline
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RR Jen
Joined: May 2003
Posts: 3,759
Running and riding everywhere ...
I do not count teller cash, but twice a month the branch manager and head teller do surprise teller drawer audits. This process did catch one instance of petty theft this year. I review their audit logs, to make sure they are performing the surprise cash counts.
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