If he were denied, he would be entitled to a copy as a result of that. It wouldn't necessarily come from the apt manager though.
We've had many discussions that you can search on here, about the pros and cons of discussing this, providing a copy or just referring them back to the provider. In the case of a denial, you can't be prohibited from disclosing this info to the consumer. If there is no denial, the contract with the vendor would prevail.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell