We've been having a conversation with the security officer about information that is obtained during the account opening process and are a little concerned. The SO has been training the tellers to collect race and sex information as follows:
Recording ID Information
Anytime a teller or CSR accepts any identification to open an account or when a customer receives cash back from a transaction, the following information needs to be recorded:
Type of identification
Individuals race B-Black, W-White, H-Hispanic, O-Other
Individuals sex M-Male, F-Female
Identification number – preferably the social security number *
Date of Birth or DOB
He tells us that he has been doing this for quite some time and has gotten legal's approval, etc. We've talked with legal and they are not so sure that they did agree with this. But before we react, just want to check with some of the BOL security folks to see if this is standard industry practice. Thank you for your thoughts.