Having won one debate with my boss, I am looking to win another. . . .
We send out monthly statements on our HELOCs as required, with the due date 25 days after the statement is generated. We also offer our customers the option of setting up an automatic funds transfer to pay the amount owed if they so desire. It is not mandatory that they set up an AFT and we offer no incentive for them to do so.
If they want to transfer a set amount ($50/wk, $300/mo, etc), we can do that with no problem. However, if they just want to pay the amount billed, our system will only let us set up the AFT so the payment will come out the day after the bill (statement) is generated. In other words, we generate the statement the last day of the month and the payment is taken the first day of the new month.
My boss is concerned that we are violating Reg E or Reg Z because of the variable amount of the payment and taking the payment so soon (1 day) after the statement was generated. I don't feel it is a violation of Reg. E because we are getting an AFT agreement signed by the customer that specifies that we are to take the amount of the payment on the first day of the month. (Besides which, it falls under the definition of internal transfer.) I have been through Reg Z a couple of times now and I can't find anything that would prohibit what we are doing, but I will be the first to admit, I am not as up on the lending regs as I am the deposit regs. And it seems to me that Reg Z deals more with disclosures (what, how, and when to disclose) and billing disputes than how and when payments are made.
Am I overlooking something in Reg Z? And do I have the right take on Reg E?
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'Never' is karma's doorbell.
Ding ding!
It's for you. . . .