We do online training as a component of our total training program. When we signed up for an online program, we used them almost exclusively. It was great for a few months, then it quit working. We discovered that we could not rely on one method of training to satisfy our needs. Not everyone has the same learning style. Also, the topic may not lend itself to online methods. For example, Reg CC is so-o-o-o much better in person, you can dialog and have interactive discussion. Whereas, for high level management overviews, online methods can get information out quickly without tying up staff for long meetings.
A blended approach is working well for us. Plus we alternate in-person and online training from year to year for things like security training.
We are in the process of rolling out a total training program for the entire institution and it uses a combination of online, in-house, seminars, computer based, video and audio training. We also have partnered with our local vocational-technical center who has been an excellent resource for all kinds of training.
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"No problem can withstand the assault of sustained thinking." ~ Voltaire
"Sustained thinking gives me a headache." ~Me