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#628070 - 10/23/06 07:18 PM Do I file this CTR or not?
McGruff Offline
Gold Star
McGruff
Joined: Feb 2004
Posts: 262
Texas
Here's the situation: Customer has a personal account, a business account, and a business loan. Customer comes in and withdraws $15,000 from his personal account and takes it over to his loan officer and tells her he wants to pay down on his loan principal. She tells him he's being silly and sends him back to redeposit the cash so she can ACH the $15,000 out of his account and apply it to the loan. He goes to a different teller, and deposits the cash into his business account (not the personal account it originally came out of), instead of going back to the same teller so he can delete the original transaction and return the unneeded cash to the vault. Neither of the two tellers knew about the other one and so didn't catch on to the foolishness. We didn't put 2 and 2 together until I looked at the CTR report the next morning. So, now I have two transactions, two accounts, and two tellers to deal with. Should I call this a wash and not file, or go ahead and file just to be safe?

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#628071 - 10/23/06 07:41 PM Re: Do I file this CTR or not?
Lestie G Offline

Power Poster
Joined: May 2002
Posts: 3,605
Near the Land of Enchantment
I think I'd document it well, but not file. The cash didn't leave the bank, and it really was a wash.
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#628072 - 10/23/06 10:20 PM Re: Do I file this CTR or not?
Sing A Little Offline
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Sing A Little
Joined: Jul 2006
Posts: 3,889
CA
I would document the transactions, and not file the CTR. The only reason that the customer withdrew the cash in the first place was because he didn't understand the easiest way to conduct the transaction.
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He who sings scares away his woes. ~Cervantes

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#628073 - 10/24/06 12:34 PM Re: Do I file this CTR or not?
Kelsey D Offline
Platinum Poster
Joined: Aug 2006
Posts: 516
Ohio
I agree.

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#628074 - 10/24/06 01:12 PM Re: Do I file this CTR or not?
MagicCity Offline

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MagicCity
Joined: Apr 2003
Posts: 3,003
Fort Lauderdale, Florida
Agree.
No CTR.
Document the event.

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#628075 - 10/24/06 03:12 PM Re: Do I file this CTR or not?
straw Offline
Power Poster
straw
Joined: Nov 2002
Posts: 9,121
No CTR; when I train, I use the phrase "walk through the door". If the customer walks through the door with more than $10,000 in cash, a CTR is triggered.

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#628076 - 10/25/06 01:18 PM Re: Do I file this CTR or not?
CantBeShocked Offline
Gold Star
Joined: Apr 2006
Posts: 260
MS
NO $$ left the bank - you do nto file. Just document this one.
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#628077 - 10/25/06 06:10 PM Re: Do I file this CTR or not?
McGruff Offline
Gold Star
McGruff
Joined: Feb 2004
Posts: 262
Texas
OK, that's what I thought, but I sometimes get in trouble for thinking. Thanks, guys!

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#628078 - 10/25/06 06:17 PM Re: Do I file this CTR or not?
Dip Offline
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Dip
Joined: Mar 2005
Posts: 6,298
San Diego, CA
...and for documentation, all I'd do (it's what I do here) is write the explanation right on your CTR report and then initial and date.
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Dabbling in banking, law, accounting...the life of a trustee.

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