In the BSA E-filing product, you can also restrict who has access to view, etc. I heard from an examiner that electronic submission would eventually be required so the issue of having paper submissions locked up should be just as easily replaced by restricted electronic files. My only concern is that even though those files are restricted, your IT folks will always have access to those as well and what if you have an issue that deals with someone in their department? It sounds crazy, but I have had just such a scenario. Obviously this one was a paper-file job, but those concerns are still out there. Ah, gotta love BSA!