What we don't know is the size of your institution. My experience in a community bank tells me this can have an impact as there may not be anyone else to do this.
When personnel are few, increased oversight, audit and quality controls can mitigate criticisms when the program is clean and works well.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell