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#679420 - 02/05/07 01:40 PM Correction of Bank Error
Ken Innocenzi Offline
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Joined: Jan 2006
Posts: 4
I am questioning whether there are any time limitations regarding correcting a bank error that will result in the bank debiting a customer's account for a deposit the bank posted twice.

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Operations Compliance
#679954 - 02/05/07 08:06 PM Re: Correction of Bank Error Ken Innocenzi
Bobw Offline
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Bobw
Joined: Nov 2006
Posts: 336
New England
Not aware of any time, other than it would make good sense to work with them, not just go in debit the account.
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just my opinion, based on my 30+ years

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#680191 - 02/05/07 09:55 PM Re: Correction of Bank Error Bobw
Search_Me Offline
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Search_Me
Joined: Aug 2005
Posts: 8,433
In my Strappy Heeled Sandals!
When we make any type of adjustment to the account holder's account, whether credit or debit, we issue a letter with the documentation to support why we made such an entry. Also we provide a bank contact and their # just in case the account holder has questions. I know at my bank... accounts have been adjusted up to nearly 8 months of finding errors. If there is a time limitation... I'd be very interested in knowing.
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