I'm hoping this will have a quick and easy answer. We have a customer that wants to put a stop payment on 2 books of checks for his business. He had just ordered/received the 2 books of checks and blank signed them. He is now claiming the 2 books of signed blank checks have been stolen out of his briefcase (in which he left in the back of his truck). Do we, the bank, have to return these items, and if so, how do we return them? It would not be forgery??

Close the account. And I would doubt that you want to continue to do business with someone who keeps pads of signed checks.

Al

Thanks Al. Thats what we intend to do, but just wanted to clarify we weren't obligated to return the checks under ACH rules. Thanks again!!

The ACH would have nothing to do with the checks. For what it's worth, I agree with Al, and I would not waste any time ridding myself of this customer. He's a lawsuit waiting to happen.