I need help from a management standpoint on explaining dual controll for ATM balancing and adding currency. My manager does not seem to understand why I have a problem with one person having access to the ATM alarm, access codes, keys and combinations. While two people are supposed to go together to the ATM, one person is doing EVERYTHING!!! I feel like this not only puts the bank at risk but also puts that employee in a potentially bad situation if money did turn up missing.
Any thoughts??
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I used to have an open mind but my brains kept falling out.