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#695277 - 03/01/07 08:19 PM Composing customer correspondence
goingtoexperts Offline
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Joined: Jul 2006
Posts: 149
Good afternoon,

Does anyone know of a website which would provide examples and/or assistance with composing bank related customer correspondence? Fully aware of the regulatory requirements of certain letters (such as when the rate discount is removed on HEIL because the borrower is not longer an employee), it would be helpful to see examples of the verbiage in letters which tactfully explains situations such as this is a cutomer. Thanks!
Last edited by goingtoexperts; 03/01/07 08:25 PM.
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#695435 - 03/02/07 12:09 AM Re: Composing customer correspondence goingtoexperts
X Offline
Power Poster
X
Joined: Aug 2003
Posts: 7,332
WOOHOO
Buy the book The Bankers Handbook of Letter and Letter Writing (Hardcover)

I've used it - great samples and a guide through the whole process of developing effective letters.

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#695580 - 03/02/07 03:20 PM Re: Composing customer correspondence X
goingtoexperts Offline
100 Club
Joined: Jul 2006
Posts: 149
Thank you!! Have a wonderful day!!

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