Unfair and difficult to do what they are paid to do in the first place?? That is certainly a poor view for any team member to take on.
Our teller staff recieves their hourly wage as a thank you for balancing and properly completing paperwork. We incent individuals for making their individual and branch sales goals. We work on a point system where each sales and referral incident has a corrsponding point value...once total points exceed 60, then the payout starts, and goes up from there. The details though I am not a part of.
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I don't repeat gossip, so listen closely...