BSA Dixie Queen,
I never heard back from you on my last PM, which is why I haven't called. I'm available all day today to answer questions, so let me know if you still want to talk. I hope you got your OFAC Check working fine.
Our bank has been using Officer for about 2 years and it's been a great piece of software for the day to day issues and makes things easy. We have had some flaws in electronically filing, but if you work around the glitches you'll be fine. I've also had a recent speed bump when using "SAR Writer" to create a SAR from scratch. In order to have a Start Date and an End Date to the suspicious activity, you must enter specific transactions whether you want to or not. I'm hoping the new update fixes these this. Finally, you can't create your owns reports or alter the format of the current reports. Some of the reports pull more info than what's needed or miss a field where you would want it. All in all, it's great, but until we can test the update (hopefully tomorrow) we won't know for sure. I'm psyched up because in the next update, because Patriot Officer will interact with our teller software and when the CSR's complete a CTR on their PC, it will load into Officer automatically and all I'll have to do is review it for accuracy and make changes where applicable. How sweet is that?