Our customer has sold their home and is planning on traveling in their motor home for a period of time (They do not have a set date when they will reside at a physical address). They hold a PO Box but no physical address. what alternate info. can we obtain from them to be compliant?

Any description which might attempt to point out where they are. Do they have a plan of where they are going? Maybe document their tentative travel plans.

Also, document the residence address of a trusted family memeber. This will be a permanent address of someone who should know the couple's whereabouts and may help with locating them if needed.

What about a nearest realtive to you.