I'm not taking a tar and feathering for responding to a much stronger comment about how to handle LOs who make errors. Please reread the ENTIRE post rather than just lifting a piece and everyone jumping on a bandwagon I never even hitched up. Leaving out the underlined section corrupts the entire meaning of my post.

Quote:

Sadly, this is why so many compliance officers have adverse relationships with the rest of the bank's personnel. We see it all the time. (I'm sure that statement didn't win me any friends here at BOL). Remember, you're on a Team. It's not "you against them."

Yes, I am taking this personally, David, and I resent the implication. I came here nearly five years ago under much the same circumstances as Dan and I've ended up in pretty much the same position. I don't deal face to face with loan officers making my job even more difficult than someone who's in the same office and has the ability to just walk up and ask for gmi or whatever.

Like Dan, I had the support of my VP and together we worked to train and align everyone from the top to the frontline on the same page so now I stand proud with my entire team knowing we're doing it right.

I was under the impression that this site was to share business ideas/thoughts/success/failures "professionally". Why would someone take this personally??

Stop beating a dead horse. We have shared ideas that obviously work for some and not for others. Let the readers decide for themselves. I believe David's comments are 100% accurate, IMO.

I have three more words for this post, "GET OVER IT".

I know this post is very old, but it kind of fits my denial situation. My application was taken face-to-face but only the husband was present since the wife had to work. Would we complete the co-borrowers monitoring information with "Information not provided by applicant in mail, Internet, or telephone application"? The lender did indicate near the monitoring information section "Not Present," referring to the wife.

I feel this is correct but just want to make sure.

You should have the GMI on the husband and the husband could complete the GMI for the wife. If he didn't, you could document that wife was not present - like you did.