This is what was recommended by an examiner at our latest compliance exam: "Provide training and written procedures that cover the actions required when a credit report includes a fraud alert, an active duty alret, or an address alert. The FACT Act imposes certain requirements in these instances..." Where can I find the "actions required" by the FACT Act? Thanks

Look in the Fair Credit Act, Section 605A to start; you then need to add the procedures you want your employees to follow.