We have an employee in our loan area, who "puts out the fires" for the department, so to speak. Almost anyone with a problem in that department, goes to her.....
If there is a problem with (for example) the method the system used to calculate something, she investigates and sees that it is corrected. If the problem is with the insurance area, she gets with the proper people to ensure that it gets corrected. She does a little loan review. She does a review of special assets, ORE, Watch List. She ensures that the approvals are within policy guidelines.......But she said she is really not "out there in the files". She states that she spends most of her time doing what I mentioned.
With that said, we are looking for a title for her.....Yeah, I know "What's in a title". However, we'd like to find one. Any ideas.....
Thanks
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Riding the waves of change.....2014