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#907478 - 02/20/08 05:53 PM need thoughts
Nick Phillips Offline
Junior Member
Joined: Apr 2003
Posts: 43
illinois
one of our locations is looking into an "buzzer" entry system that would be used during the day. The employees would buzz in customers and I would presume not allow entry to others. Does this seem discriminatory to anyone. I believe banks are agents of the govt and I don't think we can do that. No other banks that I have encountered have this sort of set up. Any thoughts???

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#907523 - 02/20/08 06:38 PM Re: need thoughts Nick Phillips
Anonymous
Unregistered

You probably need to move this to a private/secure forum.

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#907765 - 02/20/08 09:18 PM Re: need thoughts Nick Phillips
Anonymous
Unregistered

We have that in our main office. The CSR's or tellers can buzz customers in. Once, masked robbers attempted to pull on the doors and were refused entry, of course, so it is a deterrent. Discrimination is not an issue.

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#907791 - 02/20/08 09:29 PM Re: need thoughts Anonymous
First Banker Offline
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First Banker
Joined: Apr 2005
Posts: 403
Florida
At a bank I once worked at we had a branch downtown. It was not a safe place for 3 women to work without some type of protection. We did the buzzer thing and never recieved complaints. The customers felt safe once inside that they would not be a victim of a robbery.

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#907900 - 02/20/08 11:57 PM Re: need thoughts First Banker
#Just Jay Offline
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#Just Jay
Joined: Oct 2006
Posts: 14,390
Cheeseheadland
We had a local bank branch around here getting hit once every two to three months, before they went to the buzzer system. For them it has been a success as employees and customers alike are happy with it.

My understandign is that they are also starting to see increased traffic again because the branch is now percieved to be safe once again.
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#907937 - 02/21/08 11:28 AM Re: need thoughts #Just Jay
MagicCity Offline

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MagicCity
Joined: Apr 2003
Posts: 3,003
Fort Lauderdale, Florida
We have one branch with a buzzer door also.

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