Have you experienced problems with E-OSCAR since the last update in January? They have been unresponsive to questions and just wondering if you may have any ideas. Are you aware of any alternatives to E-Oscar?
Here is a summary of the issue: We are receiving many e-mails regarding Notifications. We have logged into the system and checked for disputes, etc. Each time the screen prompt comes up the notification shows no pending items. We also check the Queue and get a message that reads "The selected queue does not contain any ACDVs."
If you scroll the home screen all the way up, you can see that there are multiple items pending (at the very bottom of the page). When we click on the "view" button, the message says that there are no pending items.
Opinions expressed are my own and do not necessarily reflect those of my employer.