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#949911 - 04/25/08 06:59 PM E statements and consent
SusyG Offline
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Joined: Oct 2001
Posts: 120
We have been offering estatements for several years now, but would like to increase the adoption rate. I have been asked if the customer can enroll while in the bank using a dedicated computer. Does this meet the demonstrable consent even though it may not be a computer that they would actually be using to open their statements?

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eBanking / Technology
#950180 - 04/25/08 09:52 PM Re: E statements and consent SusyG
John Burnett Offline
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John Burnett
Joined: Oct 2000
Posts: 39,629
Cape Cod
I'm sorry, but that doesn't meet the test. The customer can't demonstrate that he or she can access estatements at his/her home or work computer. Remember, it's two words: demonstrable consent. You have the consent, but it demonstrates nothing.
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8

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