Lori, others a lot wiser will opine, but IMHo, you should never use the credit score on an adverse action. You should use the reasons why the score was low, (bankruptcy, high utilization of revolving debt, etc) but not the score.
The fair credit notice is usually the 2nd part of the "adverse action" notice. This tells the customer where the negative informatio came from and how they can get their own copy of the credit report. The one the bank gets is not simple to read, and may be outside of your contract with the credir reporting agency. The one they send is much more user friendly.
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Integrity. With it, nothing else matters. Without it, nothing else matters.