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#2250305 - 03/10/21 02:50 PM TISA Disclosure
Community Banker Offline
100 Club
Joined: Nov 2008
Posts: 129
We are changing the compounding frequencies of all of our checking and savings products (no certificates). This is for existing and new. We are going from compounding quarterly to compounding monthly. Since this is a positive change should we still provide 30 day notice to the customer? Thanks!

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General Discussion
#2250310 - 03/10/21 04:50 PM Re: TISA Disclosure Community Banker
rlcarey Offline
10K Club
rlcarey
Joined: Jul 2001
Posts: 83,364
Galveston, TX
No advance notice is actually required. It will increase the APY and does not negatively impact the customer.
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The opinions expressed here should not be construed to be those of my employer: PPDocs.com

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#2250336 - 03/10/21 07:47 PM Re: TISA Disclosure Community Banker
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
Just update your account disclosures prospectively.
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8

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#2250458 - 03/12/21 12:13 PM Re: TISA Disclosure Community Banker
Community Banker Offline
100 Club
Joined: Nov 2008
Posts: 129
Thank you both. I appreciate this forum opportunity to be able to gain insight from others. It is a huge help when there are no other compliance folks around to talk things over with. Thanks!!

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