Mastercard Rule 3.1.1
The following steps are required for all face-to-face unique Transactions (TCC of U) and Manual Cash Disbursement Transactions, unless PIN or CDCVM is used as the CVM:
Request personal identification in the form of an unexpired, official government document (for example, a passport, identification document, or driver’s license) that bears the Cardholder’s signature, the Cardholder’s photograph, or both.
Check whether the signature, if present, on the personal identification appears to match the signature on the Card, if a signature panel is present on the Card, and if a signature is present on the signature panel.
Compare the photograph, if present, with the person presenting the Card.
Record the personal identification type and number on the Transaction receipt
A person conducting a cash advance does not meet the definition of "customer." You are not performing CIP on this person and there is no address verification requirements. As noted in Mastercard rules, evaluate the security features of the card, compare the name on the card to the name on the ID and compare signatures on the ID to the receipt.
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