This is a basic privacy question, that I have already answered in my institution, but now I am being questioned and I am totally confused.
Here goes ... must we send a privacy notices to people whom are sold non investment products through an agent at our bank?
On one hand it seems as though they are applying for a service which requires us to share their information, therefore exempting the requirement of a privacy notice.
But on the other hand they are receiving "investment advice" which would make them classified as a customer.
I thought I was clear on this, but I have myself totally confused