Think carefully about this:
Do you want to be sending AA notices to applicants via non-secured e-mail?These messages will contain at minimum words to the effect:
quote:
Dear Mr. Public: We cannot approve your recent request for a new car loan. Please contact us [method] within [days] to receive the specific reasons for our decision.
And, of course, you'll undoubtedly be including the FCRA notice and credit bureau information. Sound like some automation needs here, if you want to send e-mail with the bad news.
Alternative, perhaps? Send an e-mail message inviting the customer to log into your secure Web site where he/she will learn the bad news privately.
Of course, all of this is predicated on your having obtained e-sign approval from the customer to deal with him/her electronically.
This
could be a solution in search of a problem.