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#1894234 - 02/06/14 03:07 PM Direct TV Claim
Believing... Offline
Gold Star
Joined: Apr 2012
Posts: 346
In the mountains
We have a Reg E claim where the mother of our customer made a couple of one-time payments to his Direct TV account. She was not on his account. Fast forward a few months, the son's account is seriously delinquent. Direct TV processed a large debit against my customer's account-the mother. She has filed a Reg E claim, demanding her money back. Direct TV maintains they have the right to charge her account because she paid two of his payments in the past six months. I have never heard of such! I'm hoping Brian or some of you Gurus can chime in and tell me the bank does have chargeback rights in this case. Please help!

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eBanking / Technology
#1894269 - 02/06/14 03:37 PM Re: Direct TV Claim Believing...
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 40,086
Cape Cod
You may find this thread informative.
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8

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