Thank you for the response. I found a Compliance Guru question on this i printed out way back in 12-1-08 (not sure where I got this). But it referes to Appendix H in the FFIEC Manual regrading when an examiner light ask for a list of customers or potential customers for whom the bank took adverse action, on the basis of CIP. The response in 12-1-08 was from Jim Bedsole and Kathleen Blanchard who felt like the Bank should keep a list of accts. that were declined for lack of CIP OR accts. that were opend but had limitations to them due to lack or insufficent CIP. In this case we declined a new deposit acct. So again, do we need some kind of "list" anytime we refuse a deposit acct. due to lack of CIP?