Perplexing...
A customer drops off a cash deposit with a branch manager and then leaves the branch. The branch manager writes up a deposit ticket and hands over the deposit to a teller. Once the cash is counted, the teller notices it is short $1000. The branch manager counts the deposit and changes the deposit amount on the slip to the amount the teller counted. A few days later, the customer notices the deposit amount and asks the branch manager about it. He tells her that he is certain he brought in the right amount of money, but has no way to prove it because his accounting predures are "not adequate" - his words. To keep this "good customer" happy, she takes $1000 from the Teller Over/Short GL and credits the customer's account. The branch manager's supervisor was notified, but not sure what came of it. My question is whether or not her actions can be considered suspicious and reportable; and, if so, what reason is checked on the SAR. I appreciate any and all input. Thanks, guys!