Just trying to find out what other are doing...

On CDs that autorenew greater than 1 year, we discovered that we are not sending out full disclosures regarding the account terms.

So, are you typing new docs (for each CD that matures) and sending them out to match the CD that will be renewed? In order for your disclosures to match the term of the renewed CD ?

I'm also looking for the appropriate disclosure. We discovered we're not sending out appropriately either.

At my prior bank, we used two different procedures during the years. First, we designed a generic full disclosure that we sent along with the notice of maturity. We were able to reference back to the interest payment terms and methods and CD terms shown on the actual notice of maturity to accomplish full disclosure. We had to create 4 different generic forms to accommodate fixed/floating rate CDs and IRAs. The CD types were shown on the bottom of the disclosure form so staff would know which disclosure went with each maturity notice.

Eventually we were able to use JHA's full page notice option to automatically generate specific account level disclosures.

We send out a generic disclosure (envelope sized) with all CD renewals of terms 1yr plus. Seems to comply.

We were doing the same until recently we were able to add the information directly onto the notice eliminating the extra paper and stuffing.