We are a Receiving Deposit Financial Institution only and are in the process of updating our policy. If anyone would be willing to share theirs that would be greatly appreciated.

Thanks

not sure how lengthy a policy needs to be if solely an RDFI...

"we are a RDFI per NACHA Operating Rules and follow said rules for ACH processing, including posting transactions and performing return items within the applicable timeframes."

You may want to include:
1. Whether you choose to initiate NOCs,
2. Whether you will force-post transactions where the account number is incorrect but the intended account can be determined from other information,
3. whether you prohibit the posting of ACH entries to any non-transaction accounts,
4. procedures to follow if a dishonored return is received,
5. procedures on stop pay orders for ACH entries, and
6. procedures for supplying addenda record information when requested.

Also, even though you are only an RDFI, do you originate ACH loan payments from your bank? If so, you might want to include some discussion of those.

Thank you both for the feedback.