Customer requests remittance transfer "to them from them" to a Beneficiary Bank in India. Customer disputes the transfer correctly within 180 days, alleging funds not received. 90 day investigation period begins. Intermediary bank contacts Beneficiary Bank to determine if the amount was or was not credited. What relief is available if the Beneficiary Bank does not respond to investigative requests? For instance, if a response is not received within the 90 day period, I am under the impression that the Provider Bank has no option but to determine an error has occurred. Any ideas on the best approach to handle this scenario?