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#1425935 - 08/09/10 03:42 PM Resources on identifying customers
notuntermywatch Offline
Gold Star
Joined: Jun 2006
Posts: 392
MN
Does anyone know of any good resources for guidance on how to identify customers when they call in and ask for account inforamtion? For example, what types of questions do banks ask when people call in for account info.

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#1425959 - 08/09/10 04:13 PM Re: Resources on identifying customers notuntermywatch
rlcarey Online
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rlcarey
Joined: Jul 2001
Posts: 83,228
Galveston, TX
This might be a better topic for the private forums.
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