You've a couple of different choices but honestly, I'd be getting on the broker and telling them they must, by law, get the information or indicate the application was taken either by fax, mail or internet and intentionally left blank by the applicant. For f2f or telephone, the broker must be asking and completing. That's what we do with LOs who don't complete the DMI and usually, after a time or two, they get the message and do it right the first time.